…from the first part!

Designing a sales network is not an easy thing, but even more difficult is the set-up of the after sales service network, also in this case can you helps us to understand how you are moving?
Even in this case, the focus is on what really matters to the customer. If something does not benefit the customer it becomes not only a cost but also an organizational obstacle: in this competitive environment, you cannot afford to carry out activities that don’t bring true value to the customer as they absorb resources that must be allocated for a better use. Qoros from this point of view has to make definitely a bigger effort as it enters into a market where operators are already well-organized, but at the same time we are more agile and free from the baggage of the past and therefore with greater flexibility in designing the best solutions for the customer. Read more »

Date of interview Jun, 4 2013

Professional profile: Business Administration degree at Bocconi University in Milano, Cristiano has developed an 18 years long experience in sales, retail development and marketing, with experiences in Czech Republic, Italy, Ireland and United Kingdom and responsibilities growing from the Italian market to the European and finally to the European and Middle Eastern Region.

Aiming to be not simply an employee but following his peculiar “internal entrepreneurship” mind, Cristiano has developed experiences in different start-ups and not only in large corporation, from the foundation of the Italian subsidiary of the French group AutoContact, of which he became the country manager at the age of 28, to the development of the European operations of Tesla Motors as Vice President Europe, going through the exceptional experience of Managing Director of Media Operations and Press Chief of the Winter Olympic Games of Torino 2006 and the role of Vice President Used Vehicles for Fiat Spa.

Cristiano Carlutti has joined Qoros almost 2 years ago. His first role was Director of Sales China and is now Director of Sales and Marketing for the EMEA Region (Europe, Middle East and Africa).

Mr. Carlutti, in November 2011, there was the official launch of the QOROS brand! But when and where we could find models to buy and drive?
We will launch in China in fall, start selling cars in an Eastern European market later this year and gradually increase our presence over the next few years in Europe and Middle East. Read more »

Salvezza © Roby Ferrari

People are talking about this.
The sector is in crisis, dealers don’t see anything good in the future, consumers and companies don’t think to purchase an additional car and they wouldn’t want to even think at the time when their car will necessarily be replaced.
The race to the volumes should be considered ‘completed’, not by choice but by extreme necessity. Read more »

vive la france © TheAlieness GiselaGiardino²³

Do you remember the article on car purchases by the Italian State, which has stimulated a heated debate on this blog? With all the related discussion on globalization, market and liberalization?

Well brace yourselves because while half of Europe is drifting, the other half knows where is going, and without wanting to be ironic, hats off to their rulers! Read more »

Fiat Strada 1.6 Adventure Crew Cab 2011 © order_242

The Brazilian car market ended 2012 as the best year in its history, with a volume of 3,634,510 units sold (cars + LCVs), an increase of 6.1% compared to 2011. Read more »

…from the first part!

May I ask a more generic question? What professional differences are there, for a person in your position, between working in Turin and working in Detroit?
Both Turin and Detroit have a strong, proud automotive heritage. While both have gone through tough times, both continue to maintain a vivid passion for cars. From a professional standpoint, I feel at home in both places. Read more »

The Joys of Driving © @ANDYwithCAMERA

Yes, you read correctly, and it is no use you get excited – I’m referring to the pro Germans (VW e.n.). The numbers speak clearly, whether you like it or not!
But what is surprising is how the news is virtually absent from any type of media; then perhaps we can find some painful – but true – explanation without a particular effort. Read more »

… the first part!
Speaking of electric cars, what is your opinion of the EC 2011 White Paper and of the studies conducted in the US, by Exxon and by Toyota itself, according to which a significant market is only possible after 2020?
Don’t you think Renault’s anticipating the times is counterproductive? And if you don’t, why not? Read more »

Interview Date: January, 21 2013

Professional Profile: Jacques Bousquet is a graduate of the EDHEC Business School in Lille and majored in Business Management at the University of Michigan of Detroit, the Duke University in North Carolina and the INSEAD in Fontainebleau. From 1982 to 1998 he held positions of increasing responsibility in Ford; from 1999 to 2002 in Fiat Auto, and later DaimlerChrysler France as Managing Director and then he covered the role of CEO of Chrysler Europe from 2006 to 2008. Since January 2009 he was President and CEO of Renault Italy.
Since June 2011 Jacques Bousquet is also President of UNRAE. Read more »

A post on one of my LinkedIn groups highlighted a concern that I have long held with pre-reporting units. Over the years I have struggled to understand the benefit to anyone for doing so.

I remember as a Sales Manager for one of the OEM’s we would dread month end because it usually entailed phoning dealers to put pressure on them to capture sales cards on unsold vehicles in their stock. One divisional manager I worked for sometimes even captured a few sales cards ‘on behalf of’ dealers who did not comply with his request for them to do so! Read more »